Eighty per cent of these customers read their own meters and discovered they were being charged for water they were not using.
Opposition water spokesman Walt Secord is calling on the state government to review Sydney Water‘s process in estimating a household’s water usage, and is urging people to do a check of their meters if bills appear too high.
More than 200,000 households receive estimated bills.
“With families facing cost of living pressures and living on tight budgets, it is unfair for them to be paying for water they are not using. Families are doing their part and conserving water, but they need to know they are being charged fairly,” Mr Secord said.
The figures, contained in Sydney Water’s annual report for 2011-2012, show bill complaints have increased by 14 per cent since 2010.
The total number of complaints received by Sydney Water has risen to 7527 from 7398 in 2010-11, with more than half related to bills.
The 2011-2012 report showed that, after tax, Sydney Water made $367 million – $95 million more than forecast in the statement of corporate intent target signed by the Premier and Treasurer.
Thanks to ignorant sheriff’s and Police and Courts I got evicted assaulted by being pepper sprayed, and incarcerated, thrown whilst handcuffed into rear of a paddy wagon causing a lump on my left shoulder,
( you suck dets ” involved such investigative skills.remember I also warned you re your superannuation accounts and what the fabians had planned for you and yours Wake up!! All Public service members Stop being manipulated by corporations!)
and made homeless ie domicile eviction when I was in front in rent but because of their water scam, they alleged I had a bill that I questioned and as a result corporate thuggery !!
all because I complained re exactly what has now come out!! Compensation Ay !! For my son who didn’t make a complaint re stealing yet had to defend himself re an alleged assault. During the Police door knock of Rebekah Apps enquiry they all edge that my stolen Harley Davidson wasn’t recovered and returned to the owner but sold at auction by police ?
and for my self re such unconscionable actions
Man threatened police with crowbar: court
- Sydney Water denies cover up (bigpondnews.com)
- Calls for reform after Sydney Water scare (news.com.au)
- Sydney Water contamination scandal (bigpondnews.com)
- Water use in NSW ‘could favour the rich’ (bigpondnews.com)
- Water wise, dollar dumb (smh.com.au)
- Murky rationale on tainted taps (smh.com.au)
- Paying to avoid water restrictions? (smh.com.au)
- Sydney Water turns off tap on water savings (abc.net.au)